FAQ & SHIPPING
Chirstmas 2024 – Last Order Dates (Dates for Prints)
International: 01.12.24. (24.11.24.) | EU: 09.12.24 (02.12.24) | Germany: 16.12.24. (09.12.24)
Please place your order as soon as possible as postal services are already overburdned.
I sadly can’t offer express shipping and I can’t guarantee arrival before Christmas.
International Customers
Customers in the UK and Norway please shop through my Etsy Shop.
Please be aware that buyers are responsible for paying customs and import taxes. All orders are dispatched from Germany. There are no taxes charged when an order is shipped within the EU.
Shipping is only available to these places listed, if your place of residence is not listed, I can not ship there. I also can not offer expedited shipping at the moment.
Dispatch Times
I send out orders at least twice a week, it usually takes between 2 to 4 days for your order to be dispatched.
Prints are made to order and take around 7 working days to dispatch. If you need faster fulfillment (birthdays etc.) please let me know and I will see what I can arrange.
Tracking & Express
All orders are sent with tracking via German Post/DHL and will be delivered internationally with your local post service. You can track your order on your local post service website by clicking on the tracking code sent to you in the dispatch notice.
Recycling
Please note that almost all my packaging is paper-based and recyclable. I also try to reduce the minimal amount of plastics in my packaging. Please recycle the paper envelopes accordingly or reuse them yourself!
SHIPPING
Deutschland
> Standard: 2,90€ mit DHL Warenpost/Paket immer inkl. Trackingcode per E-Mail
> Standard Versand kostenfrei ab 40 €
> Originale: 10 € mit DHL Paket inkl. Trackingcode
> Bestellung an eine Packstation ist möglich
> Deine Bestellung kommt in der Regel innerhalb von 1-2 Werktagen an
Germany
> Standard: 2,90€, German Post/DHL
> Free Shipping for orders over 40 €
> Original Artwork: 10 €, DHL Parcel
> Shipping as Paket DHL for larger orders
> Arrives within 1-2 working days
Europe (EU)
Tracked Shipping with Deutsche Post/DHL
> Standard: 5,90 €
> Free Shipping for order over 75 €
> Original Artowrk: 15 €
> Shipping with German Post/DHL incl. tracking
> Your order should arrive within 4 to 10 working days
Europe (non-EU)
Tracked Shipping with Deutsche Post/DHL
> Standard Shipping: 8 € incl. tracking
> Free Shipping for order over 100 €
>Original Artwork: 15 € incl. tracking
> Additional Charges for import may have to be paid by you, all orders are dispatched from Germany
> Your order should arrive within 5 to 15 working days
Great Britain & Norway
USA & Canada
Tracked Shipping with Deutsche Post/DHL
> Cost: 8 € incl. tracking
> Original Artwork : 50 € incl. tracking with DHL or UPS
> Free Shipping for orders over 100 €
> Your order arrives usually within 5 to 10 working days, in rare cases delivery takes up to 20 working days
Japan, Taiwan & South Korea
Tracked Shipping with Deutsche Post/DHL
> Cost: 8€ incl. tracking
> Original Artowrk: 50 €
> Your order arrives within 10 to 20 working days
> Free Shipping for orders over 100 €
FAQ
Do you ship to...?
Do you ship to my country…?
I sadly can not ship everywhere for several reasons.
Shipping is only available to those places listed and is not available to all other destinations at the moment including South America and India.
Do I have to pay for import taxes?
Buyers are responsible to pay for import taxes. All orders are dispatched from Germany.
General information (no liability, please inform yourself about possible charges)
– Orders within the EU are not subject to import tax
– Orders to non-EU countries (incl. Switzerland) may be subject to additional import taxes
– Orders to the US are usually not eligible for import tax if under a certain value (±800 $)
Can I use your artwork on my Products after purchasing a print or original?
Simple answer to this is: no, you can not. Also purchasing an original piece of artwork does not allow you to copy or reproduce it commercially. If you would like to obtain reproduction/usage right – please get intouch.
Do you sell digital copies of your artwork?
No, at the moment I don’t sell any digital artwork.